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Multi Factor Authentication

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Multi factor authentication (also known as Two Factor Authentication, 2FA or MFA) helps reduce risk of someone breaking into your account. MFA introduces a second login step where a code is delivered to a second device or email account.

We have two options for MFA:

  • Email authentication
  • Google Authenticator

Email Authentication

With email authentication we will send you a one-time code when you log in. Enter the code from the email to finalise your login process.

Google Authenticator

With Google Authenticator you must open the app on your device and use the current 6 digit code displayed in Google Authenticator. The app on the phone generates a time dependant code that you enter to complete your log in process.

If someone had your password and login, they would still the need the 2FA code from your phone. That code changes every 60 seconds!


To enable MFA go to your personal user settings, select the 2 factor authentication tab, select the checkbox for Google Authenticator and/or Email 2FA. You can use both systems if you wish.

2FA setup screen

If using Google Authenticator, then on your mobile device, install and open the application. Add a site and scan the QR code.

The next time you log into Parolla you will be redirected to the second confirmation screen where you can enter the time limited 6 number code from the Goggle Authenticator application.

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