System status.

On March 1st, Bank of Ireland (BOI) implemented an update that is causing SEPA credit transfers to fail when sent to payees with non-BOI bank accounts. We have been advised that the issue has been resolved as of 5th of March 2025. What’s Happening? SEPA files are still being accepted by BOI and passing their validation checks. Payments to ...

We experienced unscheduled database downtime from 9:30 am to 1:30 pm on Friday the 26th of July. The issue was caused by a incorrectly configured database update. The database was restored from backups generated at 9 am of the same morning. Data missing between 9 am and 9:30 am was re-populated from live session logs.

The system is experiencing an error at our hosted servers today Friday, 20th September. The problem has taken down a block of servers. We are working to move over to our disaster recovery site at the moment. My apologies for the inconvenience. System restored 3pm Friday 20th September. We have moved hosting providers.

Service has been restored to the backup database as of 2 pm, Monday 2nd September. Thank you for your patience.

We are experiencing a database failure on one of our servers in Dublin. We are in the process of moving over to a backup database. The backup will be restored from Monday 2nd September 10:37 am. Email m.ogilvie@parolla.ie and we will contact you when the system is available. Our apologies for your inconvenience.  

We’ve moved app.parolla.ie to our disaster recovery site. The domain name is updating at the moment to point to the DR servers. You can access them directly at http://217.78.6.11/login. If you can, please wait until the site is back online. Contact us on chat and we will send you an email when the issue is resolved. Thank you.

Our server host is having an issue with the Hypervisor running our Load Balancer. The https://app.parolla.ie site is unavailable. We apologise for the inconvenience. If you would like to receive an email when service is restored, please leave a note in the chat system. We also have an offline version of the site, backed up at 3am this ...